Privacy policy

Privacy Policy – Sehat N Zaiqa

At Sehat N Zaiqa, we value your privacy and personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or purchase our organic food products. By using our website or services, you agree to the practices described below.

1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational or legal changes. The latest version will always be posted on our website with an updated “Last Updated” date.

2. Personal Information We Collect

We collect personal information in the following ways:

a) Information Provided by You:

  • Contact Details: Name, email, phone number, shipping address

  • Order Information: Billing details, payment confirmations, order history

  • Account Details: Username, password, login credentials

  • Support Requests: Information shared during communication with our team

Some features may not function without providing this information.

b) Automatically Collected Information:

Using cookies and similar technologies, we collect:

  • Device and browser data

  • IP address

  • Pages visited and activity on our website

c) Information from Third Parties

We may receive data from:

  • Website hosting and platform providers

  • Payment processors

  • Marketing or analytics partners

All third-party data is handled according to this Privacy Policy.

3. How We Use Your Information

Your data is used to:

  • Process and deliver your organic food orders

  • Manage account access

  • Handle shipping, returns, and customer support

  • Improve website performance and user experience

  • Market products and offers only with your consent

  • Prevent fraud or unauthorized activity

  • Comply with legal obligations

4. Cookies

We use cookies to:

  • Enhance shopping functionality

  • Understand user behavior and website performance

You can control cookies in your browser settings, though some features may not work if cookies are disabled.

5. Sharing of Personal Information

We may share your information only with:

  • Service providers (delivery, payment, IT support)

  • Marketing or analytics partners (with consent)

  • Legal authorities if required by law

We do not sell or misuse your personal information.

6. User-Generated Content

Reviews or content you submit publicly may be visible to others. We are not responsible for information voluntarily shared by users.

7. Links to Third-Party Websites

External website links on our site are not controlled by us. Review their privacy policies before sharing personal information.

8. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from minors.

9. Security and Data Retention

We implement reasonable security measures to protect your information but cannot guarantee complete security.
Your data is retained only as long as required for operational or legal purposes.

10. Your Rights

Depending on your location, you may request:

  • Access to your data

  • Correction of inaccurate data

  • Deletion of your data

  • Withdrawal of consent for marketing

  • Restriction of data processing

Requests may require identity verification. Exercising your privacy rights does not affect your access to our products.

11. International Users

Your information may be processed outside of Pakistan. International data transfers comply with legal safeguards where required.

12. Complaints

If you believe your privacy rights have been violated, please contact us directly.

13. Contact Information

📩 Email: sehatnzaiqa@gmail.com
📞 Phone/WhatsApp: +92 325 6261118